To install the PalGate app, go to the app stores for Android (Play Store) or iPhone (App Store).
**App Installation and Registration Process (identical for both operating systems):**
1. Download the app from the appropriate app store based on your device model (Android or iPhone).
2. Click on “Open.”
3. Enter the user’s phone number. You will immediately receive an SMS with a 5-digit verification code.
4. Enter the code received via SMS. For Android devices, the code is usually detected automatically.
5. Enter the user's name.
6. Click “Continue” or “Finish.”
If the user's phone number is already registered to one or more gates, they will appear immediately. If the phone number is not authorized for any gate, a message will appear: “You are not authorized at this gate.”
If you receive the message “You are not authorized at this gate,” please contact the system administrator (homeowners’ association, management company, gate company, etc.) to ensure the number has been correctly registered.
Pal Electronics does not intervene in system management, including adding or removing users.
Attached is a short video explaining the app installation on the iOS system: