At PalGate, we respect your privacy and are committed to ensuring that your personal data is handled securely and transparently. If you wish to delete your account and all associated data from our systems, please follow the steps outlined below.

Important Warning

Please Note: Deleting your account will result in the permanent deletion of all your data, including registered devices, linked services such as Android Auto, Google Assistant, Widgets, and your profile picture. This action is irreversible.

Steps to Request Account Deletion


    1. Open PalGate Application

    2. Navigate to the settings menu by tapping the three dots icon on the top of the screen: 

    3. Scroll down and find the “Delete My Account” button:

4. Enter full number (country code + phone number) for confirmation

5. Press "DELETE MY ACCOUNT" red button

6. You will be prompted to confirm your decision. Click "DELETE MY ACCOUNT"

Data Deletion and Retention

When you request the deletion of your account, the following data will be permanently deleted from our systems:

    •    Personal Information: This includes your name, email address, and any other personally identifiable information provided during registration.

    •    Account Activity: All records of your activity within PalGate, including but not limited to, preferences, and settings.

    •    Registered Devices and Services: All registered devices and services such as Android Auto, Google Assistant, Widgets, and profile pictures.


Data Retention

Certain types of data may be retained even after account deletion due to legal and regulatory requirements:

    •    Usage Logs: As a gate opening app, logs of previous gate openings and associated usage data may be retained for security and compliance purposes.