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Adding a controller to the system and activating it for the first time is done by the gate company or an authorized installer.
Once the controller has been activated by an installer for the first time, it cannot be reactivated by another user, even if they are intended to be an administrator in the system.
In this case, the installer must add the user to the app or their management interface and designate them as an administrator in the system.
A short instructional video on activating a new controller is attached.
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