An administrator or installer in the system can make changes that affect all users, with one of the most important being the "Tools" function.

  • Using "Tools," you can delete all users in the system with one click.

  • Delete the controller from the system (all users will be deleted immediately and cannot be restored, even if the controller is re-added).

  • Duplicate a controller in case of a fault, requiring replacement. All users and timers will transfer automatically and immediately to the new controller. Note! Time groups do not transfer during the duplication process and will need to be recreated and reassigned.

To duplicate a controller due to an upgrade or fault:

Click on "Duplicate Controller" and fill in the following fields from the QR code sticker on the new controller in the menu that appears.

Important! After duplicating the controller and confirming it is set up correctly, delete the users/old controller to prevent users from seeing two controllers (where one is faulty and will display an error message each time they attempt to open it).